How do I manage my account (i.e. email, credit card info, etc)? Support December 10, 2018 18:29 Follow Log in at BrothersOsborne.com/fanclub and click “Edit profile” then “Settings” at the top right. Related articles How do I sign up for a The Family membership? How do I request a meet and greet? How do I renew my membership? I purchased a membership in order to participate in a pre-sale but either I did not receive the code in time and/or the seats were not to my satisfaction. Can I receive a refund for my membership? Can I just buy a meet and greet pass? Comments 0 comments Article is closed for comments.